cv991 Terms & Conditions

General Terms

Welcome to cv991. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User", "you", "your") and cv991 ("cv991", "we", "us", "our"), governing your access to and use of the cv991 website located at cv991.vip and all associated services, games, and features offered therein.

By registering an account, accessing the platform, making a deposit, or participating in any game or promotion offered on cv991, you confirm that you have read, understood, and unconditionally accepted these Terms in their entirety. If you do not agree with any portion of these Terms, you must immediately discontinue your use of the cv991 platform.

These Terms apply to all visitors, registered users, and anyone else who accesses or uses the services. cv991 is an online gaming platform offering sports betting (including cricket, football, and kabaddi), live casino games, slots, and fish shooting games. The platform is specifically designed to serve players based in Bangladesh and operates in accordance with the localization standards applicable to that market.

cv991 reserves the right to update, revise, or replace these Terms at any time. Continued use of the platform following any such change constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically to stay informed of any updates.

Age Restriction & Eligibility

Access to cv991 and all of its services is strictly reserved for individuals who are 18 years of age or older. By registering or using the cv991 platform in any capacity, you represent and warrant that you meet this minimum age requirement.

In addition to the age requirement, you must also meet all of the following eligibility criteria to use cv991 services:

• You are acting on your own behalf as a private individual, not as a professional or institutional entity.
• You are not a resident of a jurisdiction where online gambling is prohibited by law.
• You have not previously been self-excluded or permanently banned from cv991 or any associated platform.
• You are accessing the platform voluntarily and for personal entertainment purposes only.
• You have provided accurate, truthful, and complete information during registration.

cv991 reserves the right to request documentary proof of age and identity at any time. Failure to provide such documentation within a reasonable timeframe may result in account suspension or permanent closure.

Account Registration

To access the full range of services on cv991, you are required to create a personal account. Each individual is permitted to hold only one account on the cv991 platform. Registering multiple accounts by the same person — whether using different names, email addresses, phone numbers, or devices — is strictly prohibited and will result in immediate account closure and forfeiture of any associated balances.

During the registration process, you agree to:

• Provide your real full name as it appears on your government-issued identification.
• Supply a valid Bangladeshi mobile number (bKash, Nagad, or Rocket registered number preferred).
• Create a strong, unique password that is not shared with any other online service.
• Confirm that you are 18 years of age or older and legally permitted to participate in online gambling.
• Agree to receive platform communications including promotional offers, security alerts, and account notifications.

cv991 reserves the right to conduct identity verification (KYC — Know Your Customer) at any stage of the account lifecycle. This may include requesting a copy of your National ID card (NID), passport, driving licence, or a recent utility bill or bank statement confirming your residential address in Bangladesh (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or elsewhere).

Accounts that remain inactive for a continuous period of 12 months may be classified as dormant. cv991 may apply an administrative maintenance fee to dormant accounts or close them after providing reasonable notice to the registered email address.

Deposits & Withdrawals

cv991 supports a range of payment methods tailored to the Bangladeshi market. Accepted deposit and withdrawal channels currently include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (BDT, symbol ৳).

Deposits:

• The minimum deposit amount is ৳500 unless otherwise specified in an active promotion.
• Deposits are generally credited to your cv991 account within a few minutes of successful payment confirmation.
• cv991 does not charge fees on standard deposits; however, your payment provider may apply their own transaction charges.
• Only funds deposited from payment methods registered in your own name will be accepted. Third-party deposits are strictly prohibited.

Withdrawals:

• The minimum withdrawal amount is ৳1,000. Maximum limits may apply and are subject to change based on account verification status.
• All withdrawal requests are subject to identity verification. Unverified accounts may experience delays or restrictions on withdrawals.
• Withdrawals will be processed to the same payment method used for the most recent qualifying deposit, where technically possible.
• Processing times vary by method: mobile banking (bKash, Nagad, Rocket) typically within 24 hours; bank transfers within 3–5 business days.
• cv991 reserves the right to request additional documentation before authorising any withdrawal deemed unusual in size or frequency.

Bonuses & Promotions

cv991 offers various bonuses and promotional incentives to both new and existing users. These may include welcome bonuses, deposit match offers, free spins, cashback rewards, seasonal promotions (such as those tied to Eid, Pohela Boishakh, BPL season, or the ICC T20 World Cup), and referral programmes. All bonuses are subject to the following general conditions.

• Each bonus offer will have specific wagering requirements that must be met before any associated winnings can be withdrawn. Wagering requirements will be clearly stated at the time of the offer.
• Bonuses are intended for single use per household, IP address, device, or payment method. Attempts to claim the same bonus multiple times through duplicate accounts will result in forfeiture of the bonus and potential account closure.
• cv991 reserves the right to modify, suspend, or withdraw any promotion at any time and without prior notice. Where possible, advance notice will be provided.
• Bonus funds and any winnings derived solely from bonus play may not be withdrawn until applicable wagering conditions have been fully satisfied.
• cv991 reserves the right to refuse, cancel, or reclaim bonus funds if it determines that the terms of the promotion have been abused or exploited.
• Some games may contribute differently — or not at all — towards the wagering requirements of a specific bonus. Game contribution rates will be specified in the relevant promotion's terms.

User Obligations & Conduct

As a registered user of cv991, you are required to use the platform in good faith and in accordance with these Terms at all times. The following conduct is strictly prohibited and may result in immediate account suspension, permanent closure, and forfeiture of account balances:

• Providing false, misleading, or incomplete information during registration or at any subsequent point.
• Using the platform for any fraudulent, criminal, or unlawful purpose.
• Attempting to manipulate game outcomes, exploit software bugs, or engage in any form of cheating or collusion.
• Using automated scripts, bots, artificial intelligence tools, or other software to interact with the platform in a manner not intended for human users.
• Opening or operating more than one account on the cv991 platform.
• Engaging in arbitrage betting, bonus abuse, or any strategy designed to systematically exploit promotional offers.
• Harassing, threatening, or abusing cv991 staff or other users through any communication channel.
• Sharing your account credentials with any third party or allowing any other person to access your account.
• Attempting to reverse-engineer, decompile, copy, or otherwise tamper with any software or technology underpinning the cv991 platform.

cv991 monitors user activity and reserves the right to investigate any account suspected of violating these conduct rules. Decisions made by cv991 following such an investigation are final and binding.

Intellectual Property

All content available on the cv991 platform — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, game software, and the overall look and feel of the website — is the exclusive property of cv991 or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the cv991 platform strictly for personal, non-commercial entertainment purposes. This licence does not grant you any right to:

• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the platform or its content for commercial purposes.
• Use any meta tags or other "hidden text" that incorporates cv991's name or trademarks without express written permission.
• Frame or mirror any part of the cv991 website on any other website without prior written consent.
• Modify, adapt, translate, or create derivative works based on any content found on the platform.

The cv991 brand name, logo, and all associated marks are trademarks of cv991. Unauthorised use of these marks is strictly prohibited. Game software and content provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remains the intellectual property of those respective providers and is licensed to cv991 for use on the platform.

Account Suspension & Closure

cv991 reserves the right to suspend, restrict, or permanently close any user account at its sole discretion, with or without prior notice, if any of the following circumstances apply:

• Breach of any provision of these Terms & Conditions.
• Reasonable suspicion of fraudulent activity, money laundering, or criminal conduct.
• Failure to complete identity verification (KYC) within the required timeframe.
• Detection of multiple accounts registered by the same individual.
• A self-exclusion request submitted by the account holder.
• Regulatory, legal, or compliance obligations that require cv991 to restrict access.

If your account is closed by cv991 for a breach of these Terms, any remaining balance may be forfeited depending on the nature of the breach. Where closure is initiated by the user for responsible gaming reasons, cv991 will endeavour to return any verified real-money balance (excluding any bonus funds that have not met wagering requirements) through a supported payment method.

To voluntarily close your account, please contact our support team via live chat or at [email protected]. Closure requests will be processed within 5 business days. During this period, you retain access to your account and remain responsible for any activity that occurs.

Limitation of Liability

To the fullest extent permitted by applicable law, cv991 and its officers, directors, employees, agents, and service providers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of — or inability to use — the cv991 platform or its services.

This limitation applies to, but is not limited to, damages or losses resulting from:

• Any interruption, suspension, or termination of the platform or any of its services.
• Errors, inaccuracies, or omissions in any content or information displayed on the platform.
• Unauthorised access to or alteration of your transmissions or data.
• Any technical failure, including server outages, connectivity issues, or payment processing delays.
• Any loss of funds resulting from a breach of these Terms on the part of the user.
• Gambling losses incurred through normal use of the platform, as gambling inherently involves financial risk.

cv991 makes no warranty that the platform will be uninterrupted, error-free, or free of viruses or other harmful components. The platform and all content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

Amendments to These Terms

cv991 reserves the right to amend, update, or replace any portion of these Terms & Conditions at any time and without prior notice. Any changes will take effect immediately upon publication on this page, and the "Effective Date" at the top of this document will be updated accordingly.

It is your responsibility to review these Terms periodically. Your continued use of the cv991 platform after any amendments have been published constitutes your full acceptance of the revised Terms. If you do not agree with the updated Terms, you must cease using the platform immediately and may request account closure by contacting our support team.

For material changes that significantly affect user rights or obligations, cv991 will make reasonable efforts to notify registered users via email or an in-platform notification prior to the changes coming into effect. However, such notice does not alter the principle that continued use of the platform constitutes acceptance.

These Terms are governed by and construed in accordance with general principles of fair dealing and consumer protection as applicable in the online gaming industry. Any disputes relating to these Terms should first be directed to cv991's customer support team at [email protected] for resolution through our internal dispute process.

If you have any questions about these Terms & Conditions, please do not hesitate to reach out to the cv991 support team, who are available 24 hours a day, 7 days a week. We are committed to providing a safe, fair, and enjoyable experience for all players in Bangladesh.